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Proto

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Kitchener, Canada
100% contact centre automation for local languages
Proto is the provider of inclusive chatbots and multilingual contact centre automation in emerging markets. Proto's AI customer experience (AICX) platform is powered by proprietary natural language processing (NLP) for under-resourced and mixed languages. By using Proto's AI-enabled chatbot, various industries, from finance to gaming, can offer their customers faster responses and no wait times. With the help of the NLP engine, the AICX solution understands 80+ languages, including rare and mixed languages such as Kinyarwanda, Twi, Taglish, etc., which only 6% of chatbots in the world can do. Proto's AI chatbots help companies save costs and free up human agents through the smart use of automation. This’s possible to use multilingual CX automation across websites, SMS, and customers' preferred messaging apps like Messenger, Twitter, WhatsApp, Viber, etc. Any business that needs to handle an unlimited number of customer queries per day will benefit from this AICX solution.
40 persone nel loro team
Parla Inglese
Sortlist membro da 2022
Fondato in 2017
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  • Descrizione
    Proto is the provider of inclusive chatbots and multilingual contact centre automation in emerging markets. Proto's AI customer experience (AICX) platform is powered by proprietary natural language processing (NLP) for under-resourced and mixed languages.
    By using Proto's AI-enabled chatbot, various industries, from finance to gaming, can offer their customers faster responses and no wait times. With the help of the NLP engine, the AICX solution understands 80+ languages, including rare and mixed languages such as Kinyarwanda, Twi, Taglish, etc., which only 6% of chatbots in the world can do. Proto's AI chatbots help companies save costs and free up human agents through the smart use of automation.
    This’s possible to use multilingual CX automation across websites, SMS, and customers' preferred messaging apps like Messenger, Twitter, WhatsApp, Viber, etc. Any business that needs to handle an unlimited number of customer queries per day will benefit from this AICX solution.
    Capacità in Applicazione web (2)
    web application developmentcustom software development

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  • Descrizione

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    Capacità in Innovazione (1)
    Natural Language Processing

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https://www.proto.cx

  • Sede centraleOntario 7, Waterloo, ON, Canada